Who we are
We think we’re perfectly placed to tap into the rich and diverse capital of the insurance world with Lloyds of London on our doorstep as well as most every other major insurer you can think of. Although we serve our local neighbouring towns of Hertfordshire, including towns such as Hemel Hempstead, Harpenden, Berkhamsted, Kings Langley, Watford and Amersham we are also a national broker serving other major cities and towns around the UK for specialist schemes which we have created.
We offer the complete package
Whilst we are predominantly a commercial insurance broker we have never turned away from the personal needs of the individual, believing strongly that we should be able to help with the smaller needs as well as the larger more complicated risks, offering the complete package which we know is what you want from us.
And we do not have a call centre oversees like some organisations but an office in the UK where a dedicated handler will deal with your policy from start to finish, from point of sale to handling the claims.
Our aim, as it has always been, is to offer good service levels to all of its customers, whether it be for a general query or a claim. And we thrive on challenges, the harder to place risks where other brokers don’t either have the knowledge or patience to deal with the enquiry, we absolutely do.
The core of our staff have lots of years experience, and they’re constantly monitored for both performance and depth of knowledge, ensuring training is given where needed, and this helps us achieve the quality of service you deserve. So when you need professional assistance in gaining the best cover, at the most competitive premiums, it’s essential your risk is presented correctly and to the right market sector – which is what we are all about.
Proud of our Heritage
We’re extremely proud of our heritage, both the insurance industry and our great nation have come from a long and diverse history, and we at AIC respect that carrying forward some of the principals and ideals is an honour to behold. From the earliest days where records show when insurance first began, as a mutually beneficial solution to very difficult times for the individuals, to current times where we firmly believe these same simple values still apply.
Insurance dates back nearly 4000 years according to Wikipedia – where merchants would pay into a fund to protect themselves against lost shipments, and we still do exactly the same thing today in our marine dept.
AIC have been lucky enough to base its head office in an old historic building, once used as a bank and built in 1884. And in renovating this run down grade listed property we managed to retain and revive some of the fantastic features, and revere some of the work that the craftsman of the day brought to this building in its original construction. Were so proud we’ve attached some photo’s here for you to enjoy, some showing the before and after the work.