At AIC we pride ourselves on the quality service we offer, as with the Restaurant and Catering industry, service is all important be it silver service or popping bacon bap in a bag, it’s all about how you do it.
We’ve all been to the restaurant where the service is not upto scratch, the waiter is slow, the food may be cold or the wine may be corked! It leaves a bad taste in the mouth and we won’t visit again.
There are similarities here with some Insurance providers, and as Brokers we share the frustration. We have all had experience where the cover isn’t exactly what we have asked for or having to wait 2 days for a quote makes us lose our appetite. I can offer a menu of quality Insurers, all of which will serve up just the right policy for your needs, I will always ask lots of questions to ensure that I have all of the ingredients for a first class policy to ensure that our Insurer Partners offer just what we ordered!
We are happy to take as much time as necessary to discuss your Insurance requirements, we wouldn’t want to offer something that does not agree with you!
We have a variety of different premises of hospitality venues among our clients, from a café and takeaway including B & B to top end restaurants, no business is too big or too small, so something for every taste. We will provide a “bespoke menu” not just a “set meal”, our providers allow you to choose, with our help and guidance, the cover to suit you and this is so important, you know your business, and your customers best, so let us help you to offer the top table service.
Most importantly for any business you need to have confidence in the Broker dealing with your policy in case of a claim. At AIC you have your own Account Executive, dedicated and specialising in the type of insurance you require, you can rely on a wealth of experience, great customer service, and the confidence in knowing that we will be here to assist you.
So let’s talk cost, as in any business you get what you pay for, but at AIC we realise that it’s tough out there! I am always up for a challenge, if we need to haggle with Insurers to get the cost down that’s what I will do, having a satisfied client is what AIC are about. No tip required.
